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- Items may be returned within 30 days of receiving for exchange or store credit only.
- Items marked “Final Sale” are not eligible for Exchange or Store Credit. No Exceptions.
- Items must be returned in original packaging.
- If items are not returned in original condition, you will automatically be charged per item as follows: $10 for item and 10% restocking fee on each item that will need to be re-packaging.
- Customer is responsible to insure package and send back with a signature required to assure receipt of return.
- Eshtaa Jewellery is not responsible for any loss or return that has not been insured or signed for.
- We do not reimburse for return/exchange shipping.
- Free Shipping on Exchanges for orders over $250.00 applies to the return shipping. You must cover all shipping back to us.
- Returns are processed within 5-7 business days upon receipt.